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Gabrielle Enright

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3 years ago

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Rail Europe

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bookings on hold but won't reload to confirm

can you please tell me how to complete a booking when it goes on hold - I am not sure why it has been put on hold after I have made payment?

I have tried several times to reload and complete the booking which is a print at home ticket to Paris CDG airport but it keeps showing nothing in my records...

thank you Gabrielle

Official Answer
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Rail Europe Posted 3 years ago

Hello Gabrielle,

Thanks for the question.

Can i have your 8 digit booking number which starts with 33 or 34 so that I can assist you better.

Awaiting your reply!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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19

Hello Leora,

thanks for your reply...I have chosen to book this train ticket through Rail Plus...I had been very happy with Rail Europe for all of my other bookings and was disappointed to have to change suppliers, but have had my needs met now,

thank you, Gabrielle Enright

photo Travel Expert
18

Hello Gabrielle,

Thanks for your reply.

We can always help you with your issue. If you face any such problem in future you can get back to us.

Best Regards,

Leora, Rail Europe Travel Expert.

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