photo

Liz Incigneri

shared this question
2 years ago

Reviewed by

photo

Rail Europe

Travel Expert

Statistics

5
Comments
1
Views
56
votes

How do I get support before I book my tickets!!

How long should I wait for support? I am travelling soon so need to leave time for postage. Can anyone help me!?

Official Answer
photo Travel Expert
Rail Europe Posted 2 years ago

Hello Liz,

Thanks for the question.

May I have your 8 digit booking number that starts with 39 or 40 so that I can check and assist you better.

Awaiting your reply!!!

Best Regards,

Leora, Rail Europe Travel Expert.

Add Comment

Comments (5)

photo
29

HI I book my ticket already and it was june 9 to date i havent got any clear answer from anyone

photo
28

Leora, please read the subject of this question. I'm looking for support BEFORE I purchase anything so I can make sure that I purchase the right thing...

photo
27

I booked and i dont get support at all instead i am told to wait for 2 weeks i lodge a complaint to fair trading as no official communication was advised to me

Due to the delay if only i know I will not buy this discounted tickets so much hassle

photo Travel Expert
25

Hello Liz,

May I know the cities you wish to travel to along with your travel date so that I can assist you better.

Awaiting your reply!!!

Best Regards,

Leora, Rail Europe Travel Expert.

photo Travel Expert
23

Hello Maria,

Thanks for the question.

May I have your 8 digit booking number so that I can check and assist you regarding the same.

Awaiting your reply!!!

Best Regards,

Leora, Rail Europe Travel Expert.

Leave comment

photo

Attach files...

The file must be a jpg, gif, png, bmp, ico, pdf, doc, rtf, txt, zip or rar no more than 8M



By posting a question, you agree to our terms and conditions. You agree not to post any User Generated Content which is: false, misleading, confidential, abusive, defamatory, obscene, invasive to another person's privacy and racially objectionable. Any infringement will result in the removal of your post.