Stuart Huddle

shared this question
2 years ago

Reviewed by


Rail Europe

Travel Expert





Unable to book

I need to book a TGV from Marseille to Paris on 22/7/17, your website will not allow me to buy a ticket even though there are tickets available. Please sort this out, I'm trying to give you money and you wont take it!!

Official Answer
photo Travel Expert
Rail Europe Posted 2 years ago

Hello Stuart,

Thanks for the question.

May I know what error are you receiving when trying to book tickets ?

If you are not registered, request you to kindly register by click on "My Account" which is on the homepage of our website and Register by filling in the details. Kindly delete your booking history, clear cache and try to book on the website.

Also, request you to change your web browser to Google Chrome and try making a booking on the website as Google Chrome is more compatible while making a booking.

In order to book tickets, please visit our website.

You would need to feed in the Departure city and the Arrival city along with the travel date and preferred time & the number of passengers (Senior, adults, youth and children), and then click on “search tickets”. Once you do so, you would find the schedules along with the fares. You need to select the fare which is preferable to you and then add it to Cart. Once added, you need to mention the names of the passengers to make the payment on the next page.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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