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Maria Pinto

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1 year ago

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Rail Europe

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Unable to pay with credit card

I have bought 2 tickets from the site ok. But when I try to book tickets from Prague to Berlin on 18/9/17, it says my card has been declined and that there are data anomalies with the system. I have tried several times and am unable to pay, though my card works fine with other online purchases.

Official Answer
photo Travel Expert
Rail Europe Posted 1 year ago

Hello Maria,

Thanks for the question.

Your payment was not authorized by your bank. Please review the payment information entered and try again if you find and correct an error. If the problem persists, please contact your bank or choose another payment method. Please do not attempt to submit your order repeatedly as it will be stopped by our order verification system.

Due to Inconsistency in the booking you are receiving this error message. Request you to try booking by using another card.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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