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Fred Reynolds

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2 years ago

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Rail Europe

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You do not seem to cover all available trains

Hi,

Am I missing something, or don’t you offer a full coverage

of trains in Spain (and by implication the rest of Europe). For example

travelling from Ronda to Malaga on the 14th March, Renfe shows a

direct train (dep Ronda 16:50 arrive Malaga 18:50). Deutsche Bahn and the Eurail

timetable show the same train, yet there is no mention of it on your site. Similarly

Renfe, DB and Eurail show a 07:45 train from Cordoba to Malaga but there is no

mention of this train on your site.

If you are only covering a subset of available trains then this

is not much use to me (and probably other customers), and the fact should be up

front on your search page so other searchers are made aware of this. If you do

cover all trains then why are the ones mentioned not showing up? Thanks

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Official Answer
photo Travel Expert
Rail Europe Posted 2 years ago

Hello Fred,

Thanks for the question.

Unfortunately we do not have service on the trains you mentioned hence it is not available on our website. All available trains are displayed on the website, you can book accordingly.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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